Privacy Policy
Introduction
This policy describes the types of information Hikakuo may collect from you or that you may provide when you visit the website www.hikakuo.com ("Website") and our practices for collecting, using, maintaining, protecting and disclosing that information (“Privacy Policy”). Hikakuo may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy, and, in some cases, we may provide additional notifications by adding a statement to the homepage of our website. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our practices.
This policy applies to information Hikakuo collects on the Website and in e-mail, text and other electronic messages between you and the Website or Hikakuo. It does not apply to information collected by Hikakuo offline or through any other means, or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how Hikakuo will treat information. If you do not agree with Hikakuo’s policies and practices, you must not use the Website. By accessing or using the Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Website after Hikakuo makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. If you are registering an account or using the services on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to agree to this Privacy Policy on such individual’s or entity’s behalf.
Information Hikakuo Collects About You and How Hikakuo Collects It
Hikakuo collects several types of information from and about users of the Website, including information:
• by which you may be personally identified, such as name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit our Website, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion or survey. We may also maintain a record of your product interests and the purchases you make online or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners or from unrelated third parties ("Personal Information");
• that is about you individually, but does not identify you, such as age, gender, and Internet browser; and/or
• about your Internet connection, the equipment you use to access the Website and usage details.
If you communicate with Hikakuo by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.
Hikakuo collects this information:
• Directly from you when you provide it to Hikakuo or on or through the Website.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.
Information You Provide to Us
• The information Hikakuo collects on or through the Website may include:
• Information that you provide on the Website. This includes information provided at the time of purchasing merchandise on or through the Website. Hikakuo may also ask you for information when you report a problem with the Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact Hikakuo.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through the Website and of the fulfillment of your requests. You will be required to provide Personal Information before purchasing merchandise on or through the Website.
How Hikakuo Uses Your Information
Hikakuo uses information that we collect about you or that you provide to us, including any Personal Information:
• To process and fulfill your order, including to send you emails to confirm your order status and shipment.
• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.
• To administer and fulfill our contests and other promotions.
• To help us learn more about your shopping preferences.
• To help us address problems with and improve our site design, products, and services.
• To enhance your shopping experience.
• To analyze trends and statistics.
• To protect the security or integrity of our website and our business.
• To contact you if necessary.
• For any other purpose, with your consent.
Hikakuo may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, we will provide a mechanism through which you can decline such contact.
Hikakuo may use the information it has collected from you to enable us to display advertisements to Hikakuo’s advertisers' target audiences. Even though Hikakuo does not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
Hikakuo may disclose aggregated information about Website users, without restriction. Hikakuo may disclose Personal Information that it collects or you provide as described in this privacy policy:
• To service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys. Hikakuo does not authorize any of these service providers to make any other use or disclosure of your information.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by Hikakuo when you provide the information.
• With your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements.
• If Hikakuo believes disclosure is necessary or appropriate to protect its rights, property, or safety, or to protect Hikakuo’s customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• To respond to claims that any posting or other content violates the rights of third-parties.
• You may choose not to provide Hikakuo with any Personal Information. In such an event, you can still access and use some of the services on the Website; however you will not be able to access and use certain key features of the services and/or the Website that require your Personal Information, such as purchasing merchandise on and through the Website.
Third-Party Advertiser Use of Cookies and Other Tracking Technologies
Some advertisements on the Website are served by third-party advertisers, ad networks and ad servers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about Website users. This may include information about users' behavior on the Website and other websites to serve them interest-based (behavioral) advertising. Hikakuo does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.
Our business partners may use cookies to provide Hikakuo with anonymous data and information regarding the use of Hikakuo’s services. Specifically, some of Hikakuo’s business partners use cookies to show Hikakuo ads on other sites on the internet as a result of you using Hikakuo’s services. Such cookies do not contain any Personal Information.
Other cookies used by our business partners may collect other non-personally identifying information, such as the computer’s IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide Hikakuo with more information about its user’s demographics and internet behaviors.
Hikakuo does not link the information stored in these cookies directly to any of your Personal Information you submit while on the Website.
Additionally, Hikakuo may use third party website analytics services in connection with the Website, for example, to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into the Website. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Website. These services do not track your browsing habits across websites which do not use their services. Hikakuo uses the information collected from these services to find usability problems to make the Website easier to use. The recordings will not identify you or your account; they only record anonymous user information.
Children Under the Age of 13
The Website is not intended for children under 13 years of age. No one under age 13 may provide any information to, or on the Website. Hikakuo does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to Hikakuo or on the Website, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If Hikakuo learns that it has collected or received Personal Information from or about a child under 13 without verification of parental consent, Hikakuo will delete that information. If you believe Hikakuo might have any information from or about a child under 13, please contact us at [email protected].
Public Information
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should not disclose any Personal Information or personally identifiable information in any public forum.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding Hikakuo’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write Hikakuo at the address provided below.
Data Security
Hikakuo has implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Hikakuo follows accepted industry standards to protect the Personal Information submitted, both during transmission and once Hikakuo receives the Personal Information. However, you should understand that there is no such thing as complete security, and Hikakuo does not guarantee that there will be no unintended disclosures of your Personal Information. If Hikakuo becomes aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, Hikakuo will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent Hikakuo knows that information) as soon as reasonably possible.
The safety and security of your information also depends on you. Where Hikakuo has given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. Hikakuo asks you not to share your password with anyone. You must promptly notify Hikakuo if your contact data is lost, stolen, or used without your permission. In such an event, we will remove that contact data from your account and update our records accordingly.
Hikakuo further urges you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although Hikakuo uses commercially reasonable efforts to protect your Personal Information, Hikakuo cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. Hikakuo is not responsible for circumvention of any privacy settings or security measures contained on the Website.
Links to Other Websites
The Website may contain links to third party websites to which Hikakuo has no affiliation. Hikakuo does not share your Personal Information with those websites and is not responsible for their privacy policies or practices. Please be aware that you may be on a different site and that this Privacy Policy only contains the policies for the Website. A link to a third party website does not constitute or imply endorsement by Hikakuo. Additionally, Hikakuo cannot guarantee the quality or accuracy of any information contained on any third party website. If you decide to visit any third party website, you should read that website’s privacy policy.
Applicable Law
We are committed to protecting your personal information and the rights set out in this Policy reflect your rights under applicable laws.
Applicable laws for the purpose of this Policy means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it might cease to apply in the UK; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the UK, and any applicable associated or supplementary data protection laws or regulations.
We recognize that as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws of these jurisdictions, may by way of their application, afford rights to a customer in respect of the personal data that they provide to us. We anticipate that the rights set out in this Policy also provide you with such protection in relation to your personal information. Please do e-mail our Data Protection Officer at [email protected] to discuss any additional questions you may have.